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03-9078 2655

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info@ahfacademy.com.my

Refund Policy

Charges and payment terms may be changed in accordance with the applicable course fee and service schedule.

a. Full Refund

a.1. If a registered participant is not able to attend the workshop due to any health issues and upon informing us within 7 days of payment, we will refund full payment

a.2. If at all due to below minimal registrations we may post pone the course and upon Refund request from participant, a full refund of course fees only will be processed. Or they may choose to Re-Register for our future Workshop

b. Cancellations on the Day of Workshop

b.1. We operate a “no refunds” and no cancellation policy for courses/workshops/training placement scheduled on the day. If you choose to cancel/unable to attend the workshop and informed us on the day of workshop/Training, no refunds will be given.

b.2. If a course is being run exclusively for a corporate customer, at our training center, on a customer site or any other alternative venue; the same refund terms apply in the event of cancellation, but an alternative course date can be arranged by agreement.

c. Cancellations after 7 days of Payment

 c.1. If a registered participant is not able to attend the workshop due to any health issues or personal issues and upon informing us after 7 days of payment or at least 3 days before the workshop, We won’t refund the payment but we may allow them to change their registration and join our future workshops.

d. Refund Payment

d.1. Payment of refund to candidate/learner/students will be processed within 4 weeks of the written request and payment will be made using the same method as original payment.

d.2. All refunds unfortunately will require an administrative 10% service charge.

d.3. Confirmation of payment and attendance of the training course, automatically signs you up to our terms and conditions and you are agreeing that the information provided on the training course, will only be used in house for you.